HirEdge is operated by Daniil Hrif (Tax ID: 3585603370, Ukraine). Contact: support@hiredge.co
Free beta: HirEdge is currently free and no payments are being taken, so there is nothing to refund. The policy below applies to purchases once paid plans launch.
All payments are processed by our authorized Merchant of Record. Refund requests are handled in accordance with this policy and the policies of our Merchant of Record.
14-day money-back guarantee
Every purchase — Monthly ($29/month), Annual ($199/year), Lifetime ($249 one-time) and interview packs ($9 for 5, $15 for 10) — can be refunded in full within 14 days of purchase. No questions asked, and no conditions on how much you have used it.
After 14 days
- Monthly and Annual: cancel anytime to stop future charges. You keep access until the end of the period you have paid for. Payments older than 14 days are not refunded.
- Lifetime and interview packs: one-time purchases are not refunded after 14 days.
Renewals are new purchases: a Monthly or Annual renewal can be refunded within 14 days of the renewal charge.
How to request a refund
Email support@hiredge.co from your account email with the purchase date. You don't need to give a reason.
We will process your request within 5 business days. Approved refunds are issued through our payment processor to your original payment method.
Exceptions
No refunds for accounts terminated due to Terms of Service violations. Nothing in this policy limits any refund rights you have under the consumer law of your country.