HirEdge is operated by Daniil Hrif (Tax ID: 3585603370, Ukraine). Contact: support@hiredge.co
All payments are processed by our authorized Merchant of Record. Refund requests are handled in accordance with this policy and the policies of our Merchant of Record.
Pro Monthly ($29/month)
We offer a full refund within 14 days of the initial purchase if you are not satisfied. After 14 days, no refunds are issued for the current billing period. You may cancel anytime to prevent future charges.
Pro Annual ($199/year)
We offer a full refund within 14 days of purchase. After 14 days, we offer a pro-rated refund for unused months if requested within 60 days of purchase.
Lifetime ($249 one-time)
We offer a full refund within 14 days of purchase, provided you have generated fewer than 3 resumes. After 14 days or after 3 generations, no refunds are issued.
How to request a refund
Email support@hiredge.co with:
- Your account email
- Purchase date
- Reason for refund
We will process your request within 5 business days. Approved refunds are issued through our payment processor to your original payment method.
Exceptions
No refunds for accounts terminated due to Terms of Service violations.